Senior Account Manager

Full Time, Manchester City Centre, Office Based (possible WFH 1 day a week)

Salary - negotiable, depending on experience (OTE around £35-£40k)

If you’re passionate about selling, self motivated and interested in training people, then we have an exciting opportunity for you. We are Gaydio, the UK’s biggest radio station for LGBTQ+ people.  We broadcast on FM in Manchester and Brighton and DAB Digital Radio across 12 cities to a weekly audited audience of over half a million people. 

Due to our growth, we’re looking for an enthusiastic, knowledgeable, strategically-minded and, above all, passionate person to join our team in Manchester as a Senior Account Manager.

You will manage a small team of one or two people as well as building your own portfolio of clients. The ideal person will have a background in selling media, ideally radio (although we’re still keen to hear from great candidates who’ve not sold radio before). 

What we offer

At Gaydio we work hard, but enjoy ourselves along the way. Our culture is very much one of responsibility where we give you the tools and trust to use your experience to do a great job. As part of it you'll get the equipment you need to do the job as well as a rewarding commission structure and a fun and lively environment to work in. 

Key Duties and Responsibilities

  • To manage your own portfolio of accounts, with your own personal sales target
  • To performance manage 1-2 Account Manager's at our Manchester Office, this may include remote working staff
  • To conduct coaching, feedback, one to ones and performance analysis for all team members
  • To work with our leadership team to develop and maintain a sales plan for the 12 months ahead, identifying key activities and when they are to be delivered.
  • To help develop and sell a range of packages including on and off-air advertising and sponsorship for the station, often by making new approaches to suitable organisations
  • To assist with recruitment to maintain and expand the sales team in due course

Key Measures of Success

  • Consistently exceeding monthly KPI and revenue targets (personal and team)
  • To have in place personal development plans for all direct reports
  • To be able to demonstrate a 'vision' for the sales team, identifying where there are opportunities for improvement and development.

Person Specification

As the ideal person for this role you can demonstrate;

  • Experiencing of selling media advertising/digital products or events sponsorships (essential)
  • A strong working knowledge of the business community in Manchester (desirable)
  • An understanding how advertising agencies work and the difference between servicing direct and agency clients - ideally with existing contacts to get stuck into (desirable)
  • You have experience of planning and managing your own workload and that of teams as well as coaching teams (essential)
  • Experience of line management (such as conducting performance reviews and staff related HR functions) (essential)
  • You can describe the relationship between achievement of KPIs and revenue targets
  • You can spot opportunities and turn this into income
  • Creativity in responding to client briefs
  • You are a skilled negotiator, both inside the organisation and with our customers
  • You are able to work to tight deadlines in a pressurised environment
  • Good attention to detail
  • An ethos of continual improvement, with clear examples how that works in practice
  • Good numeracy skills (minimum GCSE standard)
  • You have experience of using basic computer software and tools
  • You have experience of using Salesforce (desirable)
  • Is willing to undertake training and development as and when required
  • Has an understanding of the needs and lifestyles of LGBTQ+ people

Please only apply for this role if you can demonstrate that you meet the essential criteria above.

To submit an initial application for the role, please complete the following form. Some of the questions are not marked as mandatory, but the more you complete, the better we get to know about you and why you're interested in the role. We do ask that you fill this in with your own words and don't use AI. AI tends to give generic answers rather than answers about you, so it's likely your application will be rejected. Do take a look at our Tips for Applying before submitting your application. Good luck. 

Don't worry if not, but if you do, tell us what you like about the station.
If you didn't, tell us what you did in your most recent sales role
Give us some examples of the tools you use or the things you do to make sure you get the job done
If so, tell us what tools you used and how it went. Give us some examples of how you dealt with any problems.
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Any information given on this form is solely for the use of Gaydio and will not be passed to any third party. Gaydio believes in equal opportunities and will not discriminate against people based on sex, gender identity, race, ethnicity, age, sexual orientation, disability, HIV status or other reasonable grounds. We will use this information for the purposes of recruitment and monitoring and it will be stored in accordance with our privacy policy. 

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